About Arrears

You can view your arrears information. You need to recharge your account to pay arrears if any. You can resume the service if your account is recharged and arrears are cleared within 15 days. If there are still arrears 15 days later, resources under your account will be cleared.


  1. Log in to OBS Console.
  2. In the upper right corner of the page, click the username and select User Center. The User Center page is displayed.
  3. You can view your account balance information in the Consumption Details page under Overview.
  4. Recharge your account to pay arrears if any.