Help Center > Object Storage Service > Console Operation Guide > Troubleshooting > OBS Console Cannot Be Opened in Internet Explorer 9

OBS Console Cannot Be Opened in Internet Explorer 9

Question

When the address of OBS Console can be pinged, why cannot OBS Console be opened in Internet Explorer 9?

Answer

Check whether Use SSL and Use TLS are selected in Internet Options. If not, perform the following procedure and try again:

  1. Open Internet Explorer 9.
  2. Click Tools in the upper right corner and choose Internet Options > Advanced. Then select Use SSL 2.0Use SSL 3.0Use TLS 1.0Use TLS 1.1, and Use TLS 1.2, as shown in Figure 1.

    Figure 1 Internet Options

  3. Click OK.
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